Our Homes

A warm, safe and supportive environment:

All our Homes offer excellent facilities and a safe and secure environment for service users. Services and facilities at all our residential care homes include:

• Pre-admission assessment to determine individual needs
• Specialist, expert care and therapies for a range of complex conditions
• Individual care programmes with key workers assigned to each individual
• Meaningful activities
• 24 hour cover, including waking night staff
• An adaptable and flexible approach
• Choice of freshly prepared, nutritional meals
• Community integration programmes
• Skills & Development centre
• Access to external health care services as needed, including GP’s, Physiotherapy, Occupational Therapy, Speech Therapy, Psychiatrists, Chiropodists, Behaviour Therapists, Dental and Nursing services.
• Access to local places of worship, leisure/shopping facilities and good transport links.

Staff Training

Staff within our Homes will be expected to undertake training (minimum qualification of NVQ level 2 or Health and Social Care level 2. It is intended that all staff progress their training as they and the company wish, and in line with the Health and Social Care Act 2008 requirements relating to workers.

The Homes will not employ people who do not wish to undertake training as the company view training as a vital issue and paramount to the quality of the service provided.

Keyworkers

Meadowview Care Ltd operate a key-worker system. Each service user will have at least one named key-worker who is responsible for ensuring that the service user’s needs are addressed and views are represented. The key-worker(s) also have more of a general administrative role ensuring that there is regular liaison between the home and family/carers, education, social workers, GP and other professionals as appropriate. Weekly key-worker sessions are held in our homes. As part of our on-going quality assurance, residents’ meetings are held approximately 6 weekly.

Healthcare

All service users will be registered with their local GP, Chiropodist, Dentist, Optician, Speech Therapist etc. to ensure prompt meeting of medical needs. Medicals will be arranged within 3 weeks of being booked by Meadowview Care Ltd and thereafter take place annually.

Meadowview Care Ltd will provide in conjunction with all parties, general information and advice on hygiene and healthcare where appropriate.

Great effort is made to accommodate individual dietary needs arising from medical needs, culture person/religious beliefs and own preferences. Healthy eating habits will be encouraged. Service users are encouraged to support in making their own food if they so wish.

Medicines are booked/provided by Boots Chemists and kept in a locked cupboard within the home. Self-medication will be encouraged only with the service users who show the ability to meet the requirements necessary to self-administer safely and effectively. The manager of each home is responsible for the storage and administration of all medicines and this will be done with guidance from the GP and pharmacy.

All medication administered by staff will be recorded including:

• Date
• Name of medication
• Reason for use
• Signature of staff dispensing
• Whether it is prescribed medicine
• When, where and how disposed of

Religious Beliefs

The welfare of service users is paramount, and where there is no conflict, service users beliefs will be respected. Facilities will be made available to allow service users to continue to practice their beliefs while being cared for by Meadowview Care Ltd staff  and support will be given to them to attend the nearest place of worship should they choose to.